general condition

  1. Hubnet Express in these conditions refers to Hubnet Pte Ltd and its agents in the country of domicile of the customers.
  2. Any business undertaken by Hubnet is carried out subject to the conditions hereinafter set out, each of which shall be deemed to be incorporated in and to be a condition of any agreement whether written, oral or implied between Hubnet and its customers. Hubnet shall not be bound by any agreement purporting to vary these conditions unless such agreement shall be in writing and signed on behalf of Hubnet by a competent officer thereof. In the absence of any such agreement to the contrary these conditions shall constitute the entire agreement between Hubnet and each of its customers.
  3. Hubnet is not a common carrier and will only carry documents or goods subject to these conditions, which can be only be in accordance with clause 1 above.  Hubnet reserves the right to refuse the carriage of transportation of any documents or goods for any person or company at its absolute discretion.
  4. Hubnet undertakes, subject to payment in accordance with rates notified to the customer from to time to time, to carry customer’s goods between destination agreed between Hubnet and its customers. Hubnet reserves the right to carry the customers’ documents or goods by any route and procedures and by successive carriers and according to its handling, storage and transportation methods. Hubnet shall invoice the customer who shall pay within fourteen days of the date of invoice ,otherwise all legal and late payment charges will be claimed from the customers.
  5. Hubnet reserves the right to notify customers from time to time of any materials or goods which are not accepted by Hubnet for carriage (and in this regards see clause 3.) when customers are utilizing Hubnet flyers or envelopes, it is the customers’ responsibility to place all documents or goods for carriage in which it will be collected from the customers’ premises or as otherwise agreed by Hubnet representative for onward transmission.
  6. Any rates quoted by Hubnet for carriage or despatch are exclusive of deposits or outlay incurred in respect of carriage of the customers’ documents or parcels. Should the customer indicates by endorsement in the space provided on the Consignment Note that the receiver shall be liable for the total or any addition costs or outlay in respect of carriage of the customers’ documents or goods(such as Cash On Delivery), the customer will be liable for such costs or outlay in the event of delay in payments by the receiver. Hubnet will not be liable for penalties imposed, or loss, or damaged incurred due to the customers’ documents or parcels being impounded by customs or local authorities and the customer hereby indemnifies Hubnet against such penalty or loss. Quotations and estimates are given on the basis of immediate acceptance and are subject to withdrawal or revision with or without notice. In the event of on incorrect address whereby the despatch rider had arrived, the full service charge will be imposed. Cancellation of assignment upon or before arrival at the initial destination, Service Charges of 50% will still apply.
  7. The customer is liable for all losses, damages and expenses arising as a result of its failure to comply with its obligations under the Agreement, or as a result of its negligence.
  8. Hubnet accepts no responsibility for inadequate packaging of documents or goods consigned unless such damage can be proven to have arisen through the gross negligence of Hubnet. It is the sole responsibility of the customer to address adequately each consignment to enable effective delivery to be made. Hubnet shall not be liable for delay in forwarding or delivery resulting from the customers’ failure to comply with its obligations in this respect.
  9. Hubnet will carry documents or parcels for which the customer warrants that it is authorized to accept these conditions not only on behalf of itself but also as agent for and on behalf of all other persons, who are or may hereafter interested in the goods. The customer hereby undertakes to indemnify Hubnet against any damages, costs and expenses resulting from any breach of its warranty.
  10. Hubnet is responsible for the customers’ documents or parcels whilst they are within its custody or control and shall only be liable subject to clause 11 here for loss sustained by the customer due to the gross negligence of Hubnet, its servants or agents .In case the customer wishes to Insure his goods for a higher value, he is responsible to Insure it at his end . Hubnet will not be liable for delay or non-performance of any carriage .All schedules of delivery are given as only an indication and NOT contractual especially in case of Force Majeur for which Hubnet has no direct control such as Airlines flights cancellationor delay, natural disaster ,weather severe conditions…
  11. The liability of Hubnet under these conditions shall be limited to the payment by Hubnet by way of an aggregate sum not exceeding US 50 dollars in respect of any one consignment by all its customers collectively.
  12. A “document” or “parcel” shall mean any item in an envelop , carton box, Tube or other container accepted carriage by Hubnet subjects to the exceptions set out herein or notified in accordance with clause 5 hereof.
  13. The value of a document shall be ascertained by reference to its replacement or reconstruction value at the time and place of carriage without reference to its commercial utility to the customer or other items of consequential loss.
  14. Any claims brought forward by a customer against Hubnet, hereunder in respect of duties and liabilities must be notified to the office of Hubnet, in writing within 7 days after physical delivery .No claims may be made against Hubnet outside this time limit.
  15. There shall not be conveyed (in addition to those items mentioned in clause 3 hereof) dangerous, hazardous, combustible, explosive or materials gold and silver bullion, coin dust, cyanides or any form uncoiled gold and silver bullion, platinum and other precious and semi-precious stones including commercial carbons or industrial diamonds, jeweller currency (paper or coin) of any nationality travellers’ cheque, indecent or obscene painting, photograph, lithograph, engraving, book or card or any indecent or obscene article, or any prohibited publications, tapes cinematography films or drugs, poisons items of ultrasonic value, firearms or weapons. And in the event that any customer should consign such items to Hubnet, the customer  from all claims ,damages and expenses arising in connection therewithand Hubnet shall have the right to deal with such items as it shall see fit including the right to abandon carriage of the same immediately upon Hubnet having knowledge that such item infringes these conditions, or any Act rule or regulations shall bear all legal and financial damage ,and in preventing such case Hubnet shall have the right of inspecting the documents or parcels consigned by its customers to ensure compliance with this clause.
  16. The agreement between Hubnet and the customer may be terminated and the Credit Account closed:
  17. Forthwith in the event that either party is in breach of these conditions or
  18. Forthwith upon appointment of a Receiver over the whole part of the undertaking of either party or Act of Bankruptcy or (being a corporation) going into liquidation other than for the purpose of amalgamation or reconstruction of entering into any deed or arrangement with or composition for the benefit or any of its creditor.
  19. All agreements or arrangements made between Hubnet and its customers shall be made in the country of domicile or the customer consigning documents or parcels and shall govern by the law of that country to the courts of which the parties exclusively submit for jurisdiction. Any claims payable hereunder shall be paid in Singapore Dollars only. A claim counter-claim or setoff shall not be the reason for deferring or withholding payment of invoices otherwise due to the courier and service rendered.
  20. We do not deliver to postal boxes.
  21. Our published rates and Services constitute part of these conditions.
  22. By opening an Account with Hubnet, Customer has explicitly accepted these Terms and Conditions for Carriage.
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